However, on occasion, a new customer will choose a partner that isn't a good fit, which can lead to a failed or incomplete implementation. Recognizing this issue is the first step in saving your project.

The good news is, we’re experienced in recovering lost projects.

 

At Ellipse Solutions, we take pride in having many years of experience in Microsoft Dynamics AX, as well as having years of practice in many different industries. This makes us a capable and trustworthy partner for AX customers. Approximately 50% of our customer base came from implementations initiated by other partners, and only a single end-user Dynamics AX customer has elected to move from Ellipse Solutions to another partner. 

With this extensive background, we have been able to leverage our skills to assist customers who are having a poor experience with their current Microsoft Dynamics AX partner. This could be due to a partner with poor knowledge of Microsoft Dynamics AX or even having a lack of experience in the customers' particular industry.

Some red flags to pay attention to include:

• Partner never completed a full discovery

• Lack of strategic approach

• Missed deadlines and budget checkpoints

• Consultants trigger-happy to suggest customizations for all of the
  business challenges 

• Proposed ROI is not materializing 

• Finding numerous examples of standard Microsoft Dynamics AX
  features missing from your implementation

When it comes to implementing Microsoft Dynamics AX, it’s important to realize that one
size does not fit all. 

Every business is different. Make sure your AX implementation is tailored to fit your needs.

 

Want more information? Check out our blog, "In The

Business of ERP Project Recovery: Top 10 Implementation

Failures Under The Microscope", or contact us today!

 

If you have a suitable implementation, but would like on-demand support from Microsoft Dynamics AX professionals, check out our Help Desk for AX Support Service!